Frequently Asked Questions

How Do I Pay Rent?

1. You can pay via ACH (automatic withdraw) - which debits your checking or savings account on the 5th of each month (or the following business day). This service is available for FREE, only requires a simple one page form to sign up and can be started at any time.  This is our preferred method.

2. Check/Cashiers Check/Money Order

Payments can be dropped off 24/7 into the black mailbox attached to the brick, directly to the right of our office entrance.

When is Rent Due?
What do I do if I need maintenance performed in my unit?
What do you consider EMERGENCY maintenance?
What does not qualify as emergency maintenance?

Client Reviews

It was a good house that I rented with them. STARR property management is friendly, flexible and very understanding of their tenant’s needs. We had a wonderful two years in one of their single family homes. They were very accommodative and helpful when something needs to be fixed right away.

Hariharan R - Former Resident

I've had a multi-year, wholly positive experience with STARR. The STARR team routinely reflects the most important things I want in a property management company: (1) honestly; (2) a quick and helpful response to matters that arise; and (3) "no surprises" - I want to be kept proactively informed on issues that impact me.

Joel D - Resident since 2013

Starr Properties is one of the best management companies that I have ever encountered. They are friendly, prompt and provide excellent maintenance service. They are not greedy or money grabbing and are really helpful to you. I cannot praise them enough.

Former Resident

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